Small business to full-service enterprise
An Entrepreneur’s Dream To Become A Single-Point Provider
Strategic Factory was established in 1999 when President & CEO, Keith Miller, purchased an 800-square-foot, two-person, quick-print franchise in Pikesville, Maryland. Now, over two decades and a whole lot of hard work later, Strategic Factory stands with more than 150 employees and 100,000-square-feet of production split between three facilities in Owings Mills, Maryland. Innovation and perseverance have been Strategic Factory’s constant tools for success turning the small business to a full-service enterprise with national reach. As a preeminent single-point provider, Strategic Factory continues to expand its services and product offerings helping build businesses through print, signage, branding, and marketing solutions.
Defined by our engaging environment
Here, Company Culture Is Everything.
In working with us, you’ll find that we’re all raving fans of Strategic Factory. Our company is made up of passionate individuals who are experts in what they do. While we all have our own roles, we’re also collaborative and willing to jump in wherever we can to ensure we provide the best results. We foster a working environment that cultivates ideas and encourages innovation. Our team regularly recognizes and celebrates each other’s hard work and professional growth. We have been recognized over the years for how we truly invest in our culture and prioritize our employees, mostly recently being recognized as one of fifty Greater Baltimore “Best Places to Work” 2024 companies.
MERGERS & ACQUISITIONS
One Company, Substantial Growth
Our History
Testimonials
We always receive our orders in a very timely manner, and are consistently happy with the final products! Customer service has always been fantastic as well.
The Strategic Factory Team is comprised of a mighty force of experts when it comes to marketing our non-profit initiatives. From an online storefront, to digital strategies, to old-fashioned direct mail pieces, they work together seamlessly to understand our audiences and deliver a smart, comprehensive solution for reaching them. The team is invested in our mission and plays a critical role in our fundraising success.
Very attentive team, very in-tuned to what our company does (which I know is hard having a lot of clients to service in all different industries), very knowledgeable and up-to-date with the ever-changing world of SEO. And very pleasurable to work with – great people all around!
You all are so very easy to work with. Thank you for helping us with our rebranding of our 85 year old company.
My experience working with Strategic Factory has been nothing but positive. They are incredibly flexible and will work with you to make your storefront customized to fit your needs as a business. They have excellent customer service and are there for us when we need a quick turnaround on a project and always put their best work forward. Their team works to make my life easier and make our storefront as seamless as possible for both parties. And not to mention, all the high-quality swag and signage they have provided us
Strategic Factory is simply the best! The variety of product and quality of work is always on point, but what really keeps me coming back is the customer service. I consistently request rush orders and the team always delivers without fail or suggesting that I get items to them sooner. They understand my needs and simply care about delivering a good product. I’ve even sent artwork for print and they brought to my attention an error, which is not their responsibility. They are always looking out for the customer and go above and beyond. Special thanks to Brooks, Stacie, Sean, Wade, Melanie and the entire Traffic Team!
News & Events
Let's Make Something Great
For over 25 years, Strategic Factory has been a family-owned industry leader in Maryland, offering only the best in service and craftsmanship in a variety of products and solutions.